Store Policy
Customer Care
At paulmcgillick.com, we are dedicated to providing excellent service and ensuring your satisfaction with every interaction. This policy outlines how we care for our customers and handle inquiries.
Contacting Us
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Contact Form:
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For all inquiries, feedback, or concerns, please use the contact form available on our website at paulmcgillick.com.
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Fill out the form with your details, and we will respond promptly.
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Response Time:
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We aim to respond to all submissions within 2 business days.
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Operating Hours:
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Our customer care team is available Monday to Friday, 9:00 AM to 5:00 PM (AEST), excluding public holidays observed in Sydney, NSW.
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Privacy Data & Protection
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Your Information:
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Any personal information you provide will be used solely for addressing your inquiries and fulfilling your orders, in line with our Privacy Policy.
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Confidentiality:
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We respect your privacy and will never share your details without consent.
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Our Promise to You
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At paulmcgillick.com, we are committed to delivering a seamless and enjoyable experience. Your satisfaction is our priority, and we continuously work to improve our products and services based on your valuable feedback.
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Thank you for supporting a local Sydney-based author. We look forward to serving you!
Payment Methods
Credit / Debit Cards
PAYPAL
Please reach out via the contact form if require another payment method.