Refunds

Physical Books

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1. Eligibility for Refunds:
    

   • Refunds are available for physical books that arrive damaged, defective, or are incorrect.
      

   • Refund requests must be submitted within 14 days of receiving your order.
      

2. Conditions for Refunds:
    

   • The book must be returned in its original condition, including any packaging and accessories.
      

   • Proof of purchase (e.g., order confirmation or receipt) is required.
      

3. Refund Process:
    

   • Contact us via the contact form to initiate the refund process. Include your order number and a description of the issue.
      

   • Once your request is approved, we will provide return instructions.
      

   • Refunds will be processed to your original payment method within 7–10 business days after we receive and inspect the returned item.
      

4. Shipping Costs:
    

   • Shipping costs for the return of a damaged or incorrect item will be covered by us.
      

   • For all other returns, shipping costs are non-refundable.
     
     
      

Digital Books (eBooks)
 

1. Eligibility for Refunds:
    

   • Refunds for eBooks are only provided in the event of a technical issue preventing access or download.
      

   • Refund requests must be submitted within 7 days of purchase.
      

2. Non-Refundable Conditions:
    

   • We do not offer refunds for digital books due to a change of mind.
      

3. Refund Process:
    

   • Contact us using the contact form with details of the issue.
      

   • Refunds for approved cases will be processed within 7–10 business days.
     
     
      

Custom or Signed Books
 

Books that are personalized, signed, or made-to-order are non-refundable, except in cases of damage or defect.